Booking & Studio Policies

Deposit & Payment

A deposit of [amount or %] is required to secure any appointment and is applied toward the total cost of service. It is due at the time of booking. If the appointment is kept, the deposit is credited toward the final balance, which is due at the appointment.

If an appointment is canceled or rescheduled within policy, the deposit may be transferred to the new date. If it is canceled late or a no-show occurs, the deposit is forfeited. Accepted payment methods: [cash, card, Venmo/Zelle, etc.]. Full payment is due at the completion of the appointment.

Late Arrival

Because every appointment is private and one-on-one with no buffer between clients, arriving late shortens the time available for service. Clients arriving more than [15 minutes, TBD] late may need their service adjusted to fit the remaining time, or rescheduled, at Danielle's discretion.

Guests & Companions

Appointments are for the booked client only. Guests, including children, are asked not to accompany clients to appointments unless discussed and approved in advance. This applies to both studio and home-visit appointments.

Redo & Correction

If a client isn't happy with their result, they're asked to reach out within [3–7 days, TBD] of the appointment. Danielle will review the concern and, where appropriate, offer a complimentary adjustment. This covers genuine service concerns, not a change of mind about a style completed as requested.

Hair Sourcing & Client-Provided Hair

If Danielle sources the hair, it is ordered ahead of the appointment; clients should confirm service and hair needs at least [X days, TBD] in advance. Cost is [included in service price / billed separately, TBD].

If the client provides their own hair, Danielle is not responsible for its quality, durability, or outcome, and it should be brought clean and ready at the appointment.

Patch Test & Allergy Disclosure

Clients are asked to disclose any known allergies, scalp sensitivities, or reactions to hair products at booking or during intake. Danielle reserves the right to decline or modify a service if a disclosed condition makes it unsafe.